There are emergency procedures in place in multiple states due to extreme weather. >>Learn More

Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More.

​Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Health Services

Records Management Release of Information

We provide outpatient medical records to clinics upon request, for patient appointments. Upon receipt of permanent change of station orders, medical records are packaged and mailed to the member's gaining unit.

If a member is retiring or separating, all electronic medical records are printed and filed in the outpatient medical record prior to being mailed off for retirement.

We provide copies of medical records to members, legal, and insurance companies as requested. Routine record requests are completed within 30 days.

Contact Us

Phone

580-213-6507
DSN
448-6507

Hours

Monday–Friday
7:30 a.m. to 4:30 p.m.

Location

Building 810, Front Desk
Don’t forget to keep your family’s information up to date in DEERS!