Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

News & Gallery

Articles

Nov. 2, 2023

Caduceus Spear offers joint training opportunity for 71st, 82nd, 97th MDGs

Airmen from the 71st Medical Group at Vance Air Force Base, Texas, partnered with Airmen from Sheppard and Altus Air Force Bases for a readiness exercise at Clinton Sherman Airfield Park, Oklahoma, Oct. 26, 2023.

May 12, 2021

Need the Shingles Vaccine?

The Immunizations Clinic has received a large shipment of Shingles vaccines.

Don’t forget to keep your family’s information up to date in DEERS!